Policies and Procedures
I understand that things can come up. I value your time and hope you value mine too. In the event you need to cancel your appointment, please be sure to notify me no later than 48 hours before your scheduled appointment. Failure to notify me in time will incur a cancellation fee and $50 will be required to book any subsequent appointments. Should you fail to show up for your appointment without any notice, our professional relationship will likely be terminated. Again, I understand some emergencies and circumstances do arise. Please let me know as soon as possible should any circumstances arise that are beyond your control.
Oftentimes, I do take before and after photos. If you wish to opt out of photographs, I completely understand; please just let me know. Otherwise, know that any photos may be used for business and advertising purposes by Dannie and the photos herein are the property of Dannie.
Service Adjustment Policy:
Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 5 days after your service has been performed. In this very rare circumstance, I am committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during the consultation. I will be pleased to accommodate you free of charge in most circumstances. For said complimentary service to be done, this request must be made within 5 days of your initial appointment.
Product Return Policy:
Products may be brought back for exchange only within 2 weeks of purchase. please make sure to reach out to me with your concerns as soon as possible after using the product.
Confidentiality and Privacy:
Every client has the right to privacy and confidentiality. The conversations you have with your stylist will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.